Things like this are not very common and not many users have reported it but still, it is highly disturbing for anyone who is experiencing this.
There are two different types of skipping
Once in a while the entire song skips
And another one in which the song keeps lagging like a scratched CD.
The causes are mainly found to be either connectivity, software, or hardware issues.
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When apple skips the entire song?
It is an intermittent issue that may affect only some songs.
You can also see that in this type of case, the songs reach a certain part and then skips
There are mainly two possible causes for this
- Poor or weak internet connection
It is the most common problem
Even though you may have enough to start an app and play the song, however you may lose the connection before the file finishes caching
To avoid this, you have to check the speed of the internet, it can be easily done with help of “speedtest.net.app”
You may have enough connection to check email or do simple web browsing, but it may not be enough for streaming music.
Pay attention to both the ping and the download speed while testing your connectivity.
You will have a high ping if you have a strong download speed. A ping of less than 50 ms is desirable for streaming any type of music.
If your connection is not strong, then try downloading it may take some time but at least you can listen to the song without any disturbance.
- The app may be outdated?
Like every other app, Apple Music also has periodic updates. however, they usually auto-update.
If you are uncertain about the update
Then go to the setting then general and then software update.
If you are using Android then check the google play store for updates on the app.
To keep the app running properly, you will need to make sure you have the latest update.
Reasons as to why songs get skipped like a scratched CD?
This means that either the song keeps skipping or lagging or jumping from one point to another in the same song
This is considered more annoying than skipping the song entirely
The reasons which you are experiencing this is –
- Weak internet connection
Many problems you experience with apple music are mainly rooted in weak internet connection
You will need to check the speed of your internet to see if it is the source of the problem. the process is mentioned above in the article.
You can also download the song; it might take some time but the song will play without any problem.
- Cache problems
When you download something on your phone or computer from a website or somewhere else, it is stored in a cache.
It is a temporary file that allows the file to open and perform quickly
Several ways to resolve cache issues are –
- Try closing and restarting the app again
- If the above method does not work, try restarting the phone entirely
- Then you will need to clear the cache from iCloud. For this, go to settings>music>sync library. turn this off
- The above will only appear if you have subscribed to the Apple Music service.
- Then open the music app, and it will delete any cache files on your device
- Play the song you were having problems with again to see if it is resolved
- After everything is resolved, you can turn iCloud sync on again.
- Corrupt music files
This may happen if you have downloaded a corrupted music file, like a corrupt cache file.
There are many ways your music files may become corrupted. The method of solving it works the same despite its cause.
- Find the problematic song in your library
- Tap remove, after pressing and holding the track
- Then remove the download
- Then try downloading a fresh copy, or streaming the song online
- Preference for music quality –
Your device has different options regarding the music quality it plays, it helps in managing data usage.
But sometimes it may unintentionally wreak havoc on your listening experiences.
To Check and change this go to setting then music then cellular data.
Check if high streaming is active, and toggle it off.
This works only if you are streaming your music online rather than downloading or listening to it on a local copy.
- Issues with the apple music app
There is always a possibility that the music app is the cause of the problem.
If it is not resolved by turning off and restarting the phone. try deleting the app and reinstalling it again.
To do that simply tap and long-press the music app icon, then click the remove app option
Once to do that go to the app store and reinstall it.
- Issues with Bluetooth devices
Another cause of this problem may be with the Bluetooth device if you are listening to your music through one.
First, make sure the device has a full charge.
Then check if the device is in full range, it may vary from environment to environment, check for obstructions between the devices.
After all, if the problem is not solved try turning off and on the Bluetooth device.
Also, remove the connection between the devices and try pairing them anew.
I hope this article helps